Terms and Conditions
Horison AI Ltd
Last Updated: 27 March 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the products, services, website, and applications (collectively, the “Service”) provided by Horison AI Ltd (“Company”, “we”, “us”, or “our”), a company incorporated in England and Wales (Company Number 16837183), with its registered office at 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF.
By accessing or using the Service, you (“You”, “Your”, or “User”) agree to be bound by these Terms. If You do not agree with any part of these Terms, You must not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
The Service is an AI-powered intelligence platform for the private markets, providing document analysis, deal intelligence, investment memo generation, portfolio monitoring, and related functionality.
2. Subscriptions
2.1 Subscription Period
The Service or parts of the Service are available only with a paid subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of subscription plan You select when purchasing the subscription. At the end of each period, Your subscription will automatically renew under the same conditions unless You cancel it or the Company cancels it.
2.2 Subscription Cancellations
You may cancel Your subscription renewal either through Your account settings page or by contacting the Company at legal@horison.ai. You will not receive a refund for the fees You already paid for Your current subscription period and You will be able to access the Service until the end of Your current subscription period.
2.3 Billing
You shall provide the Company with accurate and complete billing information including full name, address, postcode, telephone number, and valid payment method information. Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that You must proceed manually, within a specified deadline, with the full payment corresponding to the billing period as indicated on the invoice.
2.4 Fee Changes
The Company, in its sole discretion and at any time, may modify the subscription fees. Any subscription fee change will become effective at the end of the then-current subscription period. The Company will provide You with reasonable prior notice of any change in subscription fees to give You an opportunity to terminate Your subscription before such change becomes effective. Your continued use of the Service after the subscription fee change comes into effect constitutes Your agreement to pay the modified subscription fee amount.
2.5 Refunds
Except when required by law (including but not limited to Your rights under the Consumer Rights Act 2015, where applicable), paid subscription fees are non-refundable. Certain refund requests for subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
2.6 Free Trial
The Company may, at its sole discretion, offer a subscription with a free trial for a limited period of time. You may be required to enter Your billing information in order to sign up for the free trial. If You do enter Your billing information when signing up for a free trial, You will not be charged by the Company until the free trial has expired. On the last day of the free trial period, unless You cancelled Your subscription, You will be automatically charged the applicable subscription fees for the type of subscription You have selected. At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the free trial offer, or (ii) cancel such free trial offer.
2.7 Promotions
Any promotions made available through the Service may be governed by rules that are separate from these Terms. If You participate in any promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms, the promotion rules will apply.
3. User Accounts
When You create an account with us, You must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password. You agree not to disclose Your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar, or obscene.
4. Content and Data
4.1 Your Content
“Content” refers to content such as text, documents, images, data, financial models, investment memoranda, due diligence materials, or other information that can be posted, uploaded, linked to, or otherwise made available by You through the Service.
Our Service allows You to upload and process Content, including confidential deal documents, financial information, and other proprietary materials. You are responsible for the Content that You upload to the Service, including its legality, reliability, and appropriateness.
You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You represent and warrant that: (i) the Content is Yours or You have the right to use it and upload it to the Service, and (ii) the uploading of Your Content to the Service does not violate the privacy rights, intellectual property rights, contract rights, or any other rights of any person.
4.2 AI-Generated Content
You will be interacting with an artificial intelligence (AI) system. The AI system is designed to analyse documents, generate insights, draft investment memoranda, and provide recommendations based on the data You provide. The system is not infallible and may produce errors, inaccuracies, or incomplete analysis.
You acknowledge and agree that:
- AI-generated outputs are provided for informational purposes only and do not constitute financial, legal, investment, or professional advice.
- You should exercise Your own professional judgement and consult with qualified advisors before making any investment or business decisions based on AI-generated outputs.
- The Company does not guarantee the accuracy, completeness, or reliability of any AI-generated content.
- You are solely responsible for any decisions made based on AI-generated outputs.
4.3 Confidential Information
The Company acknowledges that Content uploaded to the Service may include commercially sensitive and confidential information (“Confidential Information”). The Company agrees to treat all Content uploaded by You as confidential and will not disclose such Content to any third party except as required to provide the Service, as required by law, or as otherwise set out in our Privacy Policy.
Notwithstanding the above, the Company may use aggregated, anonymised, and de-identified data derived from Your use of the Service for the purposes of improving and developing the Service, provided that such data cannot reasonably be used to identify You or any individual or entity referenced in Your Content.
4.4 Content Restrictions
You may not transmit any Content that is unlawful, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to:
- Content that is unlawful or promotes unlawful activity.
- Content that is defamatory, discriminatory, or intended to harass.
- Spam, unsolicited advertising, or any form of unauthorised solicitation.
- Content containing viruses, malware, or other harmful components designed to disrupt or damage software, hardware, or telecommunications equipment.
- Content that infringes on any proprietary rights of any party, including patent, trademark, trade secret, copyright, or other rights.
- Content that impersonates any person or entity.
- False or misleading information.
The Company reserves the right, but not the obligation, to determine whether any Content is appropriate and complies with these Terms, and to refuse or remove such Content. The Company further reserves the right to limit or revoke the use of the Service if You upload objectionable Content.
4.5 Content Backups
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
5. Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of England and Wales and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
If You are a copyright owner, or authorised on behalf of one, and You believe that copyrighted work has been copied in a way that constitutes copyright infringement through the Service, You must submit Your notice in writing to legal@horison.ai, including a detailed description of the alleged infringement.
6. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
7. Termination
We may terminate or suspend Your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms. Upon termination, Your right to use the Service will cease immediately.
Upon termination, the Company will, subject to any legal obligations requiring retention, delete Your Content from the Service within a reasonable period. You may request a copy of Your Content prior to termination by contacting legal@horison.ai.
If You wish to terminate Your account, You may simply discontinue using the Service or contact us to request account deletion.
8. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service in the twelve (12) months preceding the event giving rise to the claim, or one hundred pounds sterling (£100) if You have not purchased anything through the Service.
Nothing in these Terms shall limit or exclude the Company's liability for: (i) death or personal injury caused by its negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other matter in respect of which it would be unlawful to exclude or restrict liability.
9. Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice.
Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error free or that any errors or defects can or will be corrected.
Nothing in this section shall affect Your statutory rights as a consumer under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.
10. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company at legal@horison.ai.
If You are a consumer in the European Union, You will benefit from any mandatory provisions of the law of the country in which You are resident.
11. Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
12. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
13. Contact Us
If You have any questions about these Terms, You can contact us:
By email: legal@horison.ai
By post: Horison AI Ltd, 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF
Company Number: 16837183